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286 Genesee Steet
Utica, NY 13502
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firstimpressions

Patient Survey Feedback

Patient Response Summary

 

Ease of setting your appointment

Response TotalResponse Rate
Great 79 91%
Good 7 8%
Okay 1 1%
Fair 0 0%
Poor 0 0%

 

Greeting by our receptionist when you arrived

Response TotalResponse Rate
Great 82 95%
Good 4 4%
Okay 1 1%
Fair 0 0%
Poor 0 0%

 

Cleanliness/neatness of the waiting room

Response TotalResponse Rate
Great 78 91%
Good 8 9%
Okay 0 0%
Fair 0 0%
Poor 0 0%

 

Cleanliness/neatness of the operatory

Response TotalResponse Rate
Great 85 98%
Good 2 2%
Okay 0 0%
Fair 0 0%
Poor 0 0%

 

Length of time you had to wait before you were called for your appointment

Response TotalResponse Rate
Great 77 90%
Good 8 9%
Okay 1 1%
Fair 0 0%
Poor 0 0%

 

Friendliness of our office staff

Response TotalResponse Rate
Great 84 97%
Good 3 3%
Okay 0 0%
Fair 0 0%
Poor 0 0%

 

Friendliness of the dentist

Response TotalResponse Rate
Great 86 99%
Good 1 1%
Okay 0 0%
Fair 0 0%
Poor 0 0%

 

Quality of the service performed

Response TotalResponse Rate
Great 84 97%
Good 2 2%
Okay 1 1%
Fair 0 0%
Poor 0 0%

 

Degree to which your concerns were addressed by either the technician or the dentist

Response TotalResponse Rate
Great 83 98%
Good 2 2%
Okay 0 0%
Fair 0 0%
Poor 0 0%

 

The ease of checking out and paying after the appointment

Response TotalResponse Rate
Great 77 91%
Good 8 9%
Okay 0 0%
Fair 0 0%
Poor 0 0%

 

How likely is it that you would recommend our dental office to your family members, co-workers, and friends?

Response TotalResponse Rate
Great 80 92%
Good 7 8%
Okay 0 0%
Fair 0 0%
Poor 0 0%